Team chats. We rely on them, we get frustrated with them, and we all have opinions about which one is best. Between Slack, Microsoft Teams, and a dozen other options, picking the right one can feel like committing to a new software subscription you’ll probably regret later.
Next up is Zoho Cliq, a website that promotes easy, affordable teamwork, especially for users who are already using Zoho's suite of business tools. But does it live up to expectations, or is it just another piece of software that contributes to the digital mess? Let's analyse it.
Zoho Cliq doesn’t try to reinvent messaging—it sticks to what works. The layout is clean, easy to navigate, and doesn’t require a lengthy onboarding process. Chats are neatly organized into channels, direct messages, and threads, keeping conversations focused and projects from turning into scattered inbox nightmares.
One standout feature? The paneled layout lets you keep multiple chats open at once, so you’re not constantly switching between tabs. It’s a small thing, but if you’re juggling multiple conversations, it makes a difference.
1. Tight Integration (If You Use Zoho): If your business presently utilises Zoho for CRM, Projects, and Desk, Cliq will integrate well. The connectors make it easy to transmit data, automate processes, and keep in touch without switching between apps. assuming you are not using Zoho? The attractiveness drastically dwindles.
2. Integrated Automation: Zoho Cliq allows you to build custom commands and bots to handle repetitive tasks, generate alarms, and even collect reports. As you utilise it more, its effectiveness increases.
3. Features for Meeting and Task Management: Zoho Cliq's video conferencing, voice calling, and whiteboard capabilities make it easy to start meetings without the need for other software. Task management tools let you create to-do lists, set reminders, and track progress—handy, but not as robust as full-fledged project management software.
4. Multi-Device Access (With Some Caveats): The application is accessible from any location thanks to its desktop, web, and mobile versions. However, the mobile experience is inconsistent; some users complain that they have to restart the app to view the most recent messages or that status updates are delayed.
Reasonably priced: much less expensive than Microsoft Teams or Slack.
Simple to use: so no intricate setup or instructions are needed.
Robust Zoho connectors are a huge benefit for companies that already use Zoho.
Options for automation: Workflows and bots can help automate tedious chores.
Streamlined communication., Discussions are kept on topic by using channels and threads.
Fast and secure: Designed for speed without sacrificing security.
Multi-pane view: Lets you manage multiple chats at once.
Limited features compared to competitors – Lacks some of Slack’s advanced customization.
Mobile app glitches – Occasional issues with refreshing conversations and status updates.
Restricted free version – Only available for Zoho users.
Slight learning curve – New users may need time to get used to the layout.
Virtual meetings can be unreliable – Some users experience video and audio drop-offs with large teams.
FHRM LLP, a medical billing company, made the switch from Microsoft Teams to Zoho Cliq, and the impact was significant.
They're not alone, either. For numerous companies who are already utilising Zoho's ecosystem, Cliq is a dependable, affordable option that streamlines team communication.
If you already use Zoho apps, it makes sense to use Cliq. It saves you money, integrates easily, and keeps structured communication as compared to rival solutions.
However, if you need a more feature-rich, highly flexible system with advanced integrations, Slack or Microsoft Teams can be a better choice.
For some teams, the peculiarities of the mobile app and the sporadic meeting drop-offs could also be deal-breakers. Trying it out is the greatest method to make up your mind if you're still undecided.
To find out if Zoho Cliq is right for your company, get in touch with Epoch Tech Solutions right now for a free consultation.
